Business Design

Ready to design and lead your industry? Our Unicorns are business transformation specialists who will take you where you never thought existed

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Handpick Your Unicorns

Innovation — we all want it. But it takes something special to truly innovate in business. To lead and tread a path where others haven’t been. To not only think outside of the box, but to ignore the box in the first place. And to lead others to do the same.

We call them unicorns

And we have them — ready to explore, drive and deliver ideas, products, transformation and service delivery.

Handpick Your Unicorns

Innovation — we all want it. But it takes something special to truly innovate in business. To lead and tread a path where others haven’t been. To not only think outside of the box, but to ignore the box in the first place. And to lead others to do the same.

We call them unicorns

And we have them — ready to explore, drive and deliver ideas, products, transformation and service delivery.

Approach

We blend people, systems and service to help transform your business. To do this, we’re never still. We’re always moving. Always seeking to unearth and uncover.

Curiosity
it all starts with you

We explore and uncover. We seek to understand. And we deep-dive into early assumptions to get the foundations of the build just right

Creativity
a shift in thinking

We conceptualise. We free-think. We build, assess and pivot, rethinking and unthinking to develop truly authentic solutions

Commitment
compelled to deliver

We’re driven to succeed — with you. To build a culture of forward-thinking — with you. And to watch you shape your own future — with creativity, innovation and spark

Curiosity
it all starts with you

We explore and uncover. We seek to understand. And we deep-dive into early assumptions to get the foundations of the build just right

Creativity
a shift in thinking

We conceptualise. We free-think. We build, assess and pivot, rethinking and unthinking to develop truly authentic solutions

Commitment
compelled to deliver

We’re driven to succeed — with you. To build a culture of forward-thinking — with you. And to watch you shape your own future — with creativity, innovation and spark

With UnicornX, it’s the collision of exploration and transformation to create your future; only we’re not waiting until tomorrow, we’re creating it now.

Australia’s best strategic thinkers are ready when you are.

Services

Business strategy, delivery and execution. UnicornX brings them out of Narnia, through the wardrobe and straight into your boardroom.

Design Thinking & Consulting

001

Take your concept to the next level with a tailored approach. Think like a start-up; agile and free from restraint.

We blend design thinking, front line engineering and creative spirit to add new value to your business.

Co-create and launch new ideas, revolutionise existing ones, and transform your culture and bottom line.

Don’t follow – diverge. And lead.

  • Strategy
  • Product Discovery
  • Change management
  • Design-driven transformation - Strategic Design/UXD/IxD
  • System/Product Design
  • Growth Hacking
  • Business acceleration
  • Experience and capability

Technology

002

Deliver business resiliency. Transform your systems. Improve operations. Dilute complexity and reduce costs.

Whatever your goal, UnicornX will help you achieve the high performance you’re after.

With transformation services for enterprise clients, our Unicorns can deliver foundation transformation across cloud, security and digital platforms, with a particular focus on API, device applications and microservices.

  • Infrastructure & Operations Foundation Development
  • DC Decommissioning & Transition to Cloud
  • DevOps & Automation
  • Cloud Architecture
  • Cloud deployment across AWS, GC & Azure
  • Business Systems Integration post M&A or for demerger
  • Automation
  • Network Operations
  • API Solution Architecture design & builds
  • Product Engineers / API
  • Infrastructure Solution Architecture
  • Enterprise Application Deployment, Video, MS or Google Products & Voice
  • Service Management, ITIL Change  & Service Desk

Employee Experience

003

Is your employee experience a program or a mindset?

Understand and identify who your ideal employees are. Practice co-creation to generate buy-in. And empower employees to deliver exceptional customer experiences.

In the battleground for competitive advantage, UnicornX will help you build a superior employee experience that drives engagement, retention and productivity.

Because the customer experience begins at the heart of an organisation.

  • Physical, human and digital dimensional strategy
  • Individualised, differentiated and satisfying employee experiences at scale
  • Design thinking to optimise employee touchpoints
  • Workforce retention and productivity initiatives
  • Employee experience latest thinking

Business Transformation & Improvement

004

You want specialists that know technology, systems and process change. But you also want specialists that know people - and that’s where our unicorns come in.

Unlike many, we engage with the human side of transformation. We recognise that as the world is shifting, so must we - sometimes slightly, sometimes significantly. We know that, regardless of the fundamental changes you need to make, you need the understanding, insight and talent to take your people along for the journey.

Our unicorns will ensure you improve efficiency while also enhancing stakeholder satisfaction. Because whether its upgrading legacy systems or boldly future-planning with artificial intelligence, we nurture the people side of transformation to fuel growth today and into tomorrow.


We’ll show you that unicorns aren't mythical - we’re just hard to find.

  • Solution Architecture
  • Business Analysis
  • Process Development and Re-Engineering
  • Talent Identification and Upskilling
  • Instructional Design
  • Program Consultancy
  • Program Management
  • Industry Disruption
001

Design Thinking & Consulting

Take your concept to the next level with a tailored approach. Think like a start-up; agile and free from restraint.

We blend design thinking, front line engineering and creative spirit to add new value to your business.

Co-create and launch new ideas, revolutionise existing ones, and transform your culture and bottom line.

Don’t follow – diverge. And lead.

  • Strategy
  • Product Discovery
  • Change management
  • Design-driven transformation - Strategic Design/UXD/IxD
  • System/Product Design
  • Growth Hacking
  • Business acceleration
  • Experience and capability
002

Technology

Deliver business resiliency. Transform your systems. Improve operations. Dilute complexity and reduce costs.

Whatever your goal, UnicornX will help you achieve the high performance you’re after.

With transformation services for enterprise clients, our Unicorns can deliver foundation transformation across cloud, security and digital platforms, with a particular focus on API, device applications and microservices.

  • Infrastructure & Operations Foundation Development
  • DC Decommissioning & Transition to Cloud
  • DevOps & Automation
  • Cloud Architecture
  • Cloud deployment across AWS, GC & Azure
  • Business Systems Integration post M&A or for demerger
  • Automation
  • Network Operations
  • API Solution Architecture design & builds
  • Product Engineers / API
  • Infrastructure Solution Architecture
  • Enterprise Application Deployment, Video, MS or Google Products & Voice
  • Service Management, ITIL Change  & Service Desk
003

Employee Experience

Is your employee experience a program or a mindset?

Understand and identify who your ideal employees are. Practice co-creation to generate buy-in. And empower employees to deliver exceptional customer experiences.

In the battleground for competitive advantage, UnicornX will help you build a superior employee experience that drives engagement, retention and productivity.

Because the customer experience begins at the heart of an organisation.

  • Physical, human and digital dimensional strategy
  • Individualised, differentiated and satisfying employee experiences at scale
  • Design thinking to optimise employee touchpoints
  • Workforce retention and productivity initiatives
  • Employee experience latest thinking
004

Business Transformation & Improvement

You want specialists that know technology, systems and process change. But you also want specialists that know people - and that’s where our unicorns come in.

Unlike many, we engage with the human side of transformation. We recognise that as the world is shifting, so must we - sometimes slightly, sometimes significantly. We know that, regardless of the fundamental changes you need to make, you need the understanding, insight and talent to take your people along for the journey.

Our unicorns will ensure you improve efficiency while also enhancing stakeholder satisfaction. Because whether its upgrading legacy systems or boldly future-planning with artificial intelligence, we nurture the people side of transformation to fuel growth today and into tomorrow.


We’ll show you that unicorns aren't mythical - we’re just hard to find.

  • Solution Architecture
  • Business Analysis
  • Process Development and Re-Engineering
  • Talent Identification and Upskilling
  • Instructional Design
  • Program Consultancy
  • Program Management
  • Industry Disruption

About Us

We are UnicornX, a business design consultancy specialising in strategy, transformation and innovation through human-centered design.

We work with organisations to accelerate growth. We think by design to drive innovation.  And we use technology to deliver true business transformation

And in doing so, we create an impact that is truly out of this world. Hence the term ‘Unicorn’ to describe our Tier 1 talent and teams — they’re near impossible to find but when you do, your world pivots. And we have them here, ready to join you for a day, a week, a month or more.

  • Design thinking
  • Strategy
  • Technology
  • Transformation
  • Augmentation
  • Reinvention

In Practice

How UnicornX is implementing the most professional ideas for the clients. Meet some of them:

HOW UNICORNX TRANSFORMED BLACKWOODS AUSTRALIA TO MOVE THE BUSINESS FORWARD

Blackwoods is Australia’s largest MRO, industrial and safety supplier, with over 140 years’ experience delivering end-to-end specialist solutions across a multitude of industry segments.

The company has a national footprint of over 70 branches and six distribution centres. It leverages global sourcing capabilities and strategic partnerships with a large number of leading brands, supplied to at competitive rates.

The Need

UnicornX was engaged by Wesfarmers Industrials & Safety for Blackwoods following a change of executive leadership and restructure of the business. The mandate was to ensure the company was autonomous in operation.

The Challenge

The business to work across several business units undergoing business systems, people and process transformation.  

The Solution

The UnicornX team devised an end-to-end solution that encompassed transformation in Blackwoods across Dynamics 365 ERP transformation, in flight business programs, and technology delivery. This included:

1.
Integration Solution Architecture Consultants to deliver systems integrations, data flow and system interconnectivity for ERP and external business partners and client systems
4.
Program Management Consultants remediating business critical programs across the Payroll, AP and Kronos systems/data functions.
2.
Instructional Design and Process to define new business critical operating processes and deliver via bespoke business unit training and systems knowledge e-learning content modules.
5.
Program and Project Coordination Support Consultants to deliver a procurement program to drive Blackwoods’ market share and commercial performance.
3.
Business Analyst Consultants sitting across various business units (including data, ERP and business functions) overseeing re-engineering of operational processes.

The results

The project is currently in situ, although significant transformation in a number of areas have already proven highly successful. Stay tuned!

If you’re looking for excellence in business transformation, let’s talk. Regardless of the fundamental changes you need to make, we have the understanding, insight and talent to help you deliver.

Find your Unicorn

HOW UNICORNX TRANSFORMED PROJECT X THROUGH AN RPO MODEL AND AN EMPLOYEE EXPERIENCE EXCELLENCE MODEL

Project X (still in progress) belongs to one of Australia’s top ITSM Consulting Companies who are in a current growth phase across NSW.

The Need

Project X is experiencing an intense demand for seamless management of the recruitment function and pipeline capabilities, as well as the filling of key challenging roles.

The Challenge

Project X needs to scale to meet growth demands, strengthen relationships with internal delivery stakeholders, and continue to gain credibility within the organisation – all while creating a seamless employee experience.

The Solution

The UnicornX team has developed an end-to-end solution designed to effectively manage growth pain points while also ensuring a strong and consistent employee experience via a combined solution of:

An RPO Model to manage the end-to-end recruitment lifecycle for both permanent and temporary roles, and

Workforce optimisation across talent management operations, including the tracking of skills capability to identify current and future skills gaps.

The results

The project is currently in situ; stay tuned.

If you’re looking for excellence in business transformation, let’s talk. Regardless of the fundamental changes you need to make, we have the understanding, insight and talent to help you deliver.

Find your Unicorn
Still Not Sure You Believe in Unicorns?

Let's talk

If you’re looking for that diamond, that mystical professional with everything you need to design, develop, implement, manage and transform your business, we can help.

Call us on 02 9096 3690

Alternatively, complete the form below and we’ll come back to you as soon as possible.

Honestly...
Unicorns do exist.

Thanks for contacting UnicornX.
We’ll be in touch as quickly as possible to confirm your needs.

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